Privacy Policy



Effective Date:

1 May 2025

1. Introduction

Pipi Learning Ltd ("we," "our," or "us") is committed to protecting your privacy in accordance with the Privacy Act 2020 and other applicable New Zealand privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our online learning store at store.pipilearning.co.nz. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you provide to us directly when you use our website and services. This includes:

  • Full name
  • Email address
  • Location
  • Payment details (via third-party payment providers)
  • Course enrolment information

We may also collect technical data automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our site

3. Purpose of Collection

We collect your personal information for the following purposes:

  • To process your course enrolments and payments
  • To communicate with you about your account, services, and products
  • To improve our website and services
  • To comply with legal obligations under New Zealand law

4. Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes outlined above. In some circumstances, we may share your information with third parties, including:

  • Payment processors (such as Stripe)
  • The organisation associated with the module you are purchasing in order to provide accurate, accountable and transparent participation information

These third parties are contractually required to protect your information and use it only for the purpose for which it was disclosed. We may also disclose your personal information when required or permitted by law.

5. Data Storage and Security

Your personal information is stored securely on servers located in. We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

6. Cross-Border Transfers

If your personal information is transferred outside of New Zealand, we will ensure that the receiving country provides adequate protection for your data, in line with New Zealand's privacy laws.

7. Access and Correction

You have the right to access and request correction of your personal information. To make a request, please contact us at hello@pipilearning.co.nz. We will respond to your request as soon as possible, and no later than 20 working days after receiving it.

8. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by New Zealand law. After this period, we will securely delete or anonymise your information.

9. Cookies

We use cookies to improve your experience on our website. Cookies are small data files placed on your device that help us enhance functionality and track your preferences. You can adjust your browser settings to disable cookies, though this may affect certain features of our website.

10. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 16 years. If we become aware that we have unintentionally collected information from a child, we will take immediate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pipi Learning Ltd
Email: hello@pipilearning.co.nz
Website: store.pipilearning.co.nz

This Privacy Policy is governed by the laws of New Zealand.

This version strictly adheres to New Zealand's legal requirements, referencing the Privacy Act 2020 and best practices specific to New Zealand’s data protection framework.